FAQ
Find the answers to all your most frequently asked questions here
Product & Use
From what age can I use the Momswing baby carrier?
From what age can I use the Momswing baby carrier?
The MomSwing is recommended as soon as baby can sit up unaided, generally around 6–9 months, and up to around 20 kg.
How long can I carry my child with the MomSwing?
How long can I carry my child with the MomSwing?
The MomSwing is designed for short to medium carries (a few minutes to 1 hour), ideal for everyday use for soothing, walking or running a quick errand.
Is it comfortable for baby?
Is it comfortable for baby?
Yes, the MomSwing respects the physiological “M-shaped legs” position recommended for healthy and safe carrying.
Is the MomSwing suitable from birth?
Is the MomSwing suitable from birth?
No, it is not designed for newborns. We only recommend it when your baby can sit up independently.
How can I use the baby carrier from 8 months?
How can I use the baby carrier from 8 months?
You can use the Momswing baby carrier from 8 months.
Are there different sizes for the Momswing baby carrier?
Are there different sizes for the Momswing baby carrier?
All our baby carriers are the same size and can be used for children from 8 months to 20 kg. So there are no different sizes ❤️
Can I use the baby carrier for twins?
Can I use the baby carrier for twins?
Not both babies at the same time, one parent can carry one baby at a time, but each parent can use a separate MomSwing.
Can I use the baby carrier on both sides?
Can I use the baby carrier on both sides?
You can use the baby carrier on both sides. Make sure the buckle is always at the front so you can adjust the strap.
Do you need more help using the baby carrier or advice?
Do you need more help using the baby carrier or advice?
You can always contact our customer service team at info@momsilk.com or on Instagram. If you send them a photo or video of how you use the baby carrier, they can give you tips and advice.
Practicality & style
Does the MomSwing replace the stroller?
Does the MomSwing replace the stroller?
No, it is designed as a practical addition: light and compact, it can be used when baby wants to be carried, even if you already have a stroller.
Does the MomSwing hurt my back?
Does the MomSwing hurt my back?
Baby's weight is distributed across the hip, taking the strain off the arms. It is not designed for long-term carrying but remains comfortable for short periods.
Can I travel with the MomSwing?
Can I travel with the MomSwing?
Yes! Its compact size makes it ideal for use on planes, trains, or cars. It easily fits into a bag or stroller.
Is the MomSwing a stylish baby carrier?
Is the MomSwing a stylish baby carrier?
Yes, it was designed to combine practicality and elegance. Lightweight and discreet, it goes with everyday wear as well as a more formal look.
How to wash the MomSwing?
How to wash the MomSwing?
Machine wash at 30°C, air dry. Avoid tumble drying to preserve the quality of the fabric.
Order & Customer Service
What are your delivery times?
What are your delivery times?
4 to 6 working days.
Can I return the MomSwing if I am not satisfied?
Can I return the MomSwing if I am not satisfied?
Yes, you have 14 days after receipt to return it to us, provided it is new and unused.